# Privacy Policy | Kavi Group

**Last Updated: July 9, 2026**

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## Introduction

Kavi Group (kavigroup.org) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and retain your information. Please read this document carefully. By accessing or using the website kavigroup.org, you agree to the terms of this Privacy Policy.

**Important Note:** The Kavi Group website is solely a platform for introduction and communication. We do not conduct online sales directly. All transactions and services related to software sales are handled by Kavi Financial Technology Group (Kavi).

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## 1. Information We Collect

### Contact Information
When you reach out to us or complete forms on our website, we may collect the following information:
- Full name
- Email address
- Phone number
- Company/organization name
- Job title
- Company address (city and state/province)
- Type of business or industry

This information is entirely voluntary, and you decide which fields to complete.

### Request and Message Information
When you submit a request or message through contact forms on our website, we record:
- Message content and details
- Subject of the request
- Attached files (if any)
- Date and time of submission

This helps us better understand your needs and provide appropriate responses.

### Technical and Browsing Information
When you visit our website, the following technical information is automatically collected:
- IP address
- Browser type and operating system
- Pages visited
- Time spent on each page
- Referrer (source of entry)
- Clicks and interactions
- Approximate geographic location (based on IP)
- Device information (device type, screen resolution)

This data helps us improve user experience and understand how visitors use our website.

### Cookies and Similar Technologies
We use cookies and similar technologies (such as pixels) to:
- Save your preferences and settings
- Track usage patterns
- Analyze website statistics
- Improve user experience
- Personalize content

Some cookies are essential for the website to function properly (essential cookies), while others are used for analytics and improvements (analytical cookies).

### Information from Direct Contact
If we contact you directly (by phone or email), we record:
- Notes from phone conversations
- Exchanged emails
- Interaction history
- Feedback you provide

This helps us maintain service quality and resolve potential issues.

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## 2. Purpose of Using Your Information

### Communication and Response
Your information is primarily used to respond to your requests, answer questions, provide information about Kavi's software products, and coordinate consultations or meetings. Through this process, we connect potential customers with Kavi Financial Technology Group.

### Service Improvement and User Experience
We improve the user experience of our website, identify weak points, and develop new features. We analyze visitor behavior to understand needs and expectations.

### Marketing and Notifications
With your explicit consent, we may send you newsletters, news, updates, and invitations to webinars or training events. This information is entirely optional, and you can unsubscribe at any time.

### Analytics and Reporting
We use collected information to generate analytical reports and understand market needs. This helps us enhance our marketing strategy and services.

### Legal Purposes
We comply with applicable laws and regulations, protect legal rights of both parties, and prevent fraud and misuse.

### Transfer to Kavi Financial Technology Group
Since we are a communication platform, your information is transferred to Kavi so they can:
- Process your request
- Recommend appropriate software solutions
- Manage contracts and agreements
- Provide post-sales support

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## 3. Legal Basis for Using Your Information

The use of your information is based on:
- **Your explicit consent**: When you complete forms on our website
- **Contract performance**: To process requests and provide requested services
- **Legitimate interests**: Protecting security, preventing fraud, and pursuing reasonable business objectives
- **Legal requirements**: Complying with applicable laws and regulations

Every use of your information is grounded in one of these legal bases.

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## 4. Sharing Information with Third Parties

### Kavi Financial Technology Group
**Essential:** All information collected through this website is transferred to Kavi Financial Technology Group. This transfer is an integral and inseparable part of our services, and without it, we cannot process your request. After transfer, your information is subject to Kavi's Privacy Policy. We recommend reviewing Kavi's Privacy Policy as well.

### Technical Partners and Service Providers
To ensure optimal website performance, we work with technical partners such as:
- **Web hosting companies**: For server maintenance
- **CDN services**: For speed and performance
- **Analytics tools**: Like Google Analytics to understand visitor behavior
- **Email service providers**: To send messages and notifications

These partners receive information only to perform designated tasks and are committed to protecting your privacy.

### Legal and Emergency Cases
We may share your information in the following circumstances:
- **Legal requirement**: If subpoenaed by prosecutors or courts
- **Protection of legal rights**: To protect our legal rights and security
- **Prevention of illegal activities**: To prevent unauthorized or harmful activities

### What We Do Not Share
**We do not sell or share your personal information with advertising companies or third-party sellers without your explicit consent.**

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## 5. Information Security

### Security Measures
We implement extensive technical and organizational security measures:
- All communications are encrypted using HTTPS protocol
- Servers are protected with firewalls
- Access to personal information is restricted to authorized personnel only
- Data is regularly backed up
- Monitoring systems are active to detect threats
- Software and systems are regularly updated with security patches

### Security Limitations
Despite our protective measures, **no method of transmitting information over the Internet is 100% secure.** We cannot guarantee absolute security. By using this website, you acknowledge and accept the inherent risks of Internet communication.

### Your Responsibility
You are responsible for:
- Protecting your password and login credentials
- Keeping your devices secure
- Safeguarding the information you share with us

Use strong passwords and never share sensitive information with others.

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## 6. Data Retention

### Retention Periods
We retain your information only as long as necessary for its intended purposes:

**Contact information and requests:**
- Minimum: **3 years** (for archival and legal purposes)
- Maximum: **7 years** (to comply with tax and legal requirements)

**Technical information and website logs:**
- Maximum: **6 months**

**Cookies:**
- Based on cookie type (typically 1 month to 2 years)

**Marketing emails:**
- Until your consent is active or you unsubscribe from our organization

### Data Deletion
After the retention period expires, your information is:
- Deleted from primary databases
- Removed from automated backup systems (after some time)

**Note:** Some information may be retained longer for legal or tax reasons.

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## 7. Your Rights and Choices

### Right to Access
You have the right to know what information we hold about you. To request access to your information, you can contact us using the methods provided below.

### Right to Correction and Update
You can request that we correct or update inaccurate or incomplete information. We will process your request without unnecessary delay.

### Right to Deletion (Right to Be Forgotten)
You can request deletion of your personal information, except in the following cases:
- The data is necessary for legal or tax purposes
- Deletion would affect other users' requests
- The data is needed to defend our legal rights

### Right to Restrict Processing
You can request that we limit how we use your personal information, particularly for marketing and advertising purposes.

### Right to Data Portability
You can request to receive your information in a standard electronic format (such as CSV) and transfer it to another organization.

### Right to Object
You can object to the processing of your personal information for legitimate purposes (such as marketing). We will review your request and take appropriate action.

### Right to Opt-Out of Marketing Emails
You can unsubscribe from promotional and newsletter emails at any time. Each email contains an "Unsubscribe" link that you can use, or you can contact us at privacy@kavigroup.org to request removal.

### Right to File a Complaint
If you believe your privacy has been violated, you can file a complaint with us first. If you are unsatisfied with our response, you have the right to lodge a complaint with regulatory authorities (such as data protection agencies).

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## 8. Policy Changes and Updates

### Notification of Changes
We may update this Privacy Policy at any time to comply with new laws and reflect changes in our operations. Any significant changes will be:
- Published on this page
- Marked with the date of the latest update
- For critical changes, we will send you an email notification

### Effective Date
Changes become binding immediately upon publication. If you disagree with the changes, you can stop using the website.

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## 9. Contact Us

For questions, requests, or privacy-related concerns, please reach out to us:

**Email:**
privacy@kavigroup.org

**Phone:**
[Support center phone number]

**Address:**
[Kavi Group office address]

**How to Contact:**
You can submit requests through the contact form on our website or directly to the addresses above. We will respond within the shortest possible time (typically 10-30 days).

**Note:** Correspondence at this stage is with Kavi Group. For requests regarding data processing after transfer to Kavi, please contact Kavi directly.

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## 10. Additional Information

### Children and Individuals Under 18
This website is designed for individuals 18 years and older or legal entities (businesses). We do not intentionally collect personal information from children. If we become aware that information from someone under 18 has been collected, we will delete it immediately.

### External Links
This website may contain links to external websites. We are not responsible for the privacy policies of external sites. When accessing other websites, we recommend reviewing their privacy policies.

### Use of Public Computers
If you use public computers (internet cafes, libraries), please log out of your account after finishing to prevent others from accessing your information.

### Data Storage in Other Countries
Your information may be stored on servers located in Iran or other countries. By using this website, you consent to your information being stored internationally.

### Intellectual Property Rights
All website content and design belong to Kavi Group. You may use the content for personal and non-commercial purposes, but you cannot modify or republish it without permission.

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## 11. Summary of Your Rights

| Right | Description |
|---|---|
| **Access** | Request information about yourself |
| **Correction** | Correct inaccurate information |
| **Deletion** | Request deletion of information (where applicable) |
| **Restriction** | Limit how your information is used |
| **Portability** | Receive your information in portable format |
| **Objection** | Object to certain processing activities |
| **Opt-Out** | Unsubscribe from marketing emails |
| **Complaint** | File a complaint with regulatory authorities |

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## 12. Frequently Asked Questions (FAQ)

**Q: Will my information be sold to third parties?**
A: No. We do not sell your information without your explicit consent. The only transfer is to Kavi for processing your request.

**Q: How long is my information retained?**
A: Contact information is retained for 3-7 years, and technical information is retained for a maximum of 6 months.

**Q: How can I unsubscribe from marketing emails?**
A: Each email contains an "Unsubscribe" link. Alternatively, you can email privacy@kavigroup.org with an unsubscribe request.

**Q: Is my information secure?**
A: We use the best available security measures, but no method is 100% secure.

**Q: What will Kavi do with my information?**
A: Kavi has its own Privacy Policy. For details, please visit Kavi's website.

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## 13. Conclusion

This Privacy Policy has been created to protect your personal information and ensure transparency about how we use your data. We are committed to complying with privacy laws and protecting your rights.

If you have any questions or need further clarification, please contact us.

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**Last Updated:** July 9, 2026
**Version:** 1.0